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At
MailGenie, we understand how essential support is, therefore
MailGenie has developed a 2 way intensive customer support
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1
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Email
Support |
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For
simple support, mail us at support@mymailgenie.com
and we will respond back within one working day
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Click
here to mail a support request |
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2
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Online
Active support |
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Submitting
a Support Request
:
This support can be best utilized to get prompt
response. Log into the myMailGenie support center
using your myMailGenie's secure user name and
password to fill a simple form explaining the nature
of support and define its priority right there for
our support team to act accordingly.
Tracking your Support Request:
When you fill this form a ticket number is generated
using which you can re-login into the support center,
enter your ticket number and track down the status
of your support request. |
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3
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Getting Live Support |
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Submitting
a Support Request
:
For immediate support (during working hours) you could use this facility to chat with our Customer Care Consultant and have your questions answered.
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